Frequently Asked Questions
Find answers to common questions about ordering, shipping, and returns.
We accept Cash on Delivery (COD) across Pakistan and Bank Transfer. For bank transfers, order details and account information will be shared via WhatsApp after placing your order.
We deliver within 3-5 business days to major cities including Karachi, Lahore, Islamabad, and Rawalpindi. Other cities may take 5-7 business days. You will receive tracking information once your order is shipped.
Yes! We offer free shipping on all orders above PKR 5,000. Orders below this amount have a flat shipping fee of PKR 200.
We offer a 7-day return policy. If you are not satisfied with your purchase, you can return the item in its original condition with tags attached. Please contact us via WhatsApp to initiate a return.
Our bags are made from premium quality faux leather (vegan leather) that looks and feels luxurious while being cruelty-free and more affordable. The quality is comparable to genuine leather bags at a fraction of the price.
Once your order is shipped, you will receive a tracking number via SMS and WhatsApp. You can use this number to track your package on the courier website.
Absolutely! You can browse our collection and place orders directly via WhatsApp. Just click the WhatsApp button on our website to start a conversation with us.
Yes, we offer complimentary gift wrapping on request. Please mention in the order notes if you would like your order gift-wrapped.
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